Refund policy
60-Day Returns – No Questions Asked
We want you to feel completely confident in your purchase. If for any reason you’re not satisfied, you have 60 days from the date you receive your item to request a return — no questions asked.
Starting a return is simple. Just email us at info@zetyproducts.com, and our team will quickly guide you through the process. Once your return is approved, we’ll provide a return shipping label along with clear instructions on where to send your package.
Please note: Items sent back without contacting us first cannot be accepted.
If you ever have questions, we’re always here to help at info@zetyproducts.com
1-Year Parts Guarantee (Direct Purchases Only)
When you purchase directly from our website, you’re covered by our 1-Year Parts Guarantee. If you need replacement parts within one year of purchase, simply reach out to us and we’ll take care of it quickly and hassle-free.
Damages or Issues
Please inspect your order upon arrival. If your item arrives damaged, defective, or incorrect, contact us right away so we can make it right as quickly as possible.
Refunds
Once your returned item is received, we process refunds within 48 hours. Refunds are issued back to your original payment method.
Please keep in mind that your bank or credit card provider may take additional time to post the refund to your account.
If you have any questions about your refund status, contact us at info@zetyproducts.com — we’re happy to help.
